Head of FinCrime Operations

Office: London Remote: UK

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 55+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime teams are at the forefront of Revolut’s efforts to keep customers and their money safe. Working within Revolut’s first line of defence, each team builds products and processes to ensure effective risk management and compliance with regulatory obligations while maintaining a close focus on customer experience and outcomes. This role will lead and deliver solutions for financial crime and fraud issues relevant to Revolut Bank UK.

We aim to prevent financial crime more effectively than traditional financial institutions and use small and nimble teams powered by smart data to do this. We're looking for a Head of Financial Crime & Fraud Risk who has solid financial crime and fraud experience.

You'll oversee the Bank’s first-line FinCrime & Fraud teams in building safe, effective controls, advise on financial crime decision-making, assess and validate risks, and assist our business control function with testing. Reporting directly to the UK Bank CIO, this plays a key role in building out the UK Bank’s FinCrime agenda.

Up to shape the future of finance? Let’s get in touch.

What you'll be doing

• Leading the FinCrime and Fraud 1LoD teams in the UK Bank
• Collaborating with a service provider to oversee CDD/KYC, customer screening, and transaction monitoring
• Monitoring sanctions, fraud, and regulatory reporting processes for Retail and Business customers
• Conducting intelligence-led financial crime investigations and exposure assessments
• Supporting product teams in designing practical financial crime controls
• Translating regulatory requirements into actionable product solutions
• Identifying potential gaps in existing financial crime processes, systems and controls, and driving enhancements
• Staying up to date on regulations, industry guidance, and innovation in financial crime risk
• Ensuring clarity, transparency, and insight in both BAU and growth/expansion related discussions with regulators, law enforcement, and banking partners
• Collaborating, coordinating, and partnering with Product, Compliance, and Audit teams, as well as local legal entities
• Collaborating and engaging with regulators to address and clarify financial crime topics

What you'll need

• 5+ years as a subject matter expert in financial crime and fraud operations for retail and business customers
• 9+ years of experience working in major financial institutions
• Proven ability to lead and manage teams
• Background in managing third-party outsourcing relationships
• Solid knowledge of the financial crime & fraud legal and regulatory requirements for UK and associated territories
• Track record of conducting risk assessments and designing/testing mitigating controls
• Excellent understanding of traditional and emerging financial products and their associated risks
• Good knowledge of industry-wide financial crime practices and trends
• Exceptional analytical, critical thinking, and decision-making abilities

Nice to have

• Background as an FCA Certified Person or Material Risk Taker

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice