About the Role

Rippling is rapidly expanding its global operations and adding numerous exciting new HR initiatives to its portfolio of world class products and services. This is an exciting opportunity to be a member of a new Rippling team. As a Senior HR Advisor, you will support Rippling in helping manage the entire employee lifecycle for international hires: from initial onboarding to offboarding, and everything in between. 

This role will be responsible for managing all employee relations issues for our clients, including but not limited to performance management, grievances/claims, investigating complaints, managing approvals for leaves of absence, as well as answering our clients' HR questions. This role will also collaborate with the Global Payroll team to help address client and employee’s payroll queries in France.

What You’ll Do: 

• Execute leave of absence management, performance management, terminations, anti-harassment, and other HR challenges that present legal or regulatory risk to our client’s businesses

• Manage employee claims related to unemployment benefits, leave benefits, disability benefits, workers’ compensation, and employee grievances

• Work closely with the Global Payroll team to answer client and employee questions about India payroll and review payroll when needed.

• Support client and external employee queries and collaborate across internal teams, such as:  sales, implementation, support and client services teams to meet our commitments to our clients

• Work closely with our product and engineering teams to develop a best in class HR Services offering, to leverage  technology and ease the administrative burden of HR compliance

What You Should Have:

• 6-8+ years of experience providing HR advice / consulting services to clients, or in an internal HR business function for a fast-paced organization

• Extensive Payroll administration experience and working knowledge is a requirement

• Deep understanding of human resources and payroll compliance rules and regulations across all India jurisdictions 

• Experience managing employee claims related to unemployment benefits, leave benefits, disability benefits, workers’ compensation, and employee grievances

• Excellent client-facing verbal and written communication skills

• Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution

• Benefits and Pension Administration are highly desirable

• Experience with employees in all India provinces (required) 

• Languages: English (Professional Working Proficiency) is a requirement.