About the role

The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows them to succeed and for our business to thrive. We do this by distilling insights from user research, product-generated data, competitive analysis, and a deep market understanding. These insights allow us to prioritize the features we work on, which we define end to end with our design and engineering counterparts, to create our roadmap. As the features on this roadmap get developed, we partner with various teams to ensure they are ready to sell, service, and support them. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them.

As the Product Lead for Contractor Invoicing, you will play a pivotal role in shaping the direction of the newly-launched contractor hub and invoicing product and drive the execution of its roadmap alongside your design and engineering counterparts. You’ll work to ensure that your roadmap includes the right balance of capabilities required to keep expanding our addressable market within the contractor space, usability upgrades based on early customer feedback, and bolder bets like enabling invoicing for non-Rippling customers or misclassification detection. You’ll make sure that the end to end contractor experience between contractor invoicing, hub, and payments is seamless regardless of the type of contractor, country of their client, or payment method they prefer.

In your work as the Product Lead for HR Compliance, you’ll drive priorities across the Compliance platform that powers hyper-local guardrails and warnings for clients throughout the product (from the hiring flows to the time off and payroll), as well the Compliance 360 app which provides a central view of potential issues and critical reminders to customers. You’ll champion Rippling’s role in providing value-added services to companies that allow them to hire and employ individuals in over 100 countries while remaining educated about local nuances throughout.

What you'll do

• Own the overall strategy and execution for our Contractor Invoicing and HR Compliance products

• Scale the newly-launched Contractor Invoicing product to ensure that it serves the broad use cases of our current and future clients, especially those with large contractor and freelancer workforces

• Drive the discovery and eventual build of larger bets that we need to make in the contractor space, including invoicing for non-Rippling clients and contractor misclassification detection

• Revamp the Compliance 360 experience to account for reporting requirement timelines, company-level infractions, and helpful tips for admins not familiar with the nuances in the dozens of jurisdictions where they have employees

• Make the needed investments in the Compliance platform to ensure that it can support quick evaluation in hundreds to thousands of individuals dynamically in different product experiences throughout Rippling

• Increase contractor to EOR cross sell opportunities through increase of the contractor base on Rippling

• Ensure that the speed and simplicity that Rippling prides itself on is consistently met, even when adding support for additional complex use cases

• Collaborate with cross-functional teams, including engineering, design, operations, legal, and compliance, to ensure successful product development and launch.

• Communicate with key stakeholders, including customers, sales, marketing, and customer support, to gather feedback and ensure that the product meets their needs.

Qualifications

• 5+ years of Product Management experience

• Self-starter with a bias towards action

• Ability to thrive in a fast-paced environment

• Helicopter pilot mentality - you can easily switch from high level strategy and planning to UI polish and data model details

• Strong technical and data skills

• Possess a deep sense of ownership and responsibility and understand that the buck stops with you

• Endless curiosity and a love of the nitty-gritty details

• Exceptional written and verbal communication and comfortable working in a highly cross-functional role