About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows them to succeed and for our business to thrive. We do this by distilling insights from user research, product-generated data, competitive analysis, and a deep market understanding. These insights allow us to prioritize the features we work on, which we define end to end with our design and engineering counterparts, to create our roadmap. As the features on this roadmap get developed, we partner with various teams to ensure they are ready to sell, service, and support them. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them.

As a Product Lead for Partner Operations at Rippling, you will drive the strategic direction and execution of centralized payroll operations for Contractor of Record (COR), Employer of Record (EOR) and direct hires. You will focus on expanding our market reach while enhancing usability and delivering innovative features that ensure seamless experiences across various payroll operating models. Your role will involve collaborating with teams in design, engineering, legal, business development, and customer service to launch new markets and centralize partner operations management. You will develop comprehensive partner experiences, enabling Rippling to manage payroll in over 100 countries.

What you'll do

• Develop and execute the end-to-end roadmap for centralized operations for Employee of record, Contractor of record and global payroll.
• Own the strategy and execution for Rippling's partner portal and collateral products.
• Lead the discovery and development of strategic initiatives in the global space, and scale the partner portal experiences to accommodate diverse operating models.
• Collaborate with cross-functional teams to ensure successful product development and launch.
• Engage with key stakeholders to gather feedback and ensure the product meets customer needs.
• Ensure that the speed and simplicity that Rippling prides itself on is consistently met, even when adding support for additional complex use cases
• Collaborate with cross-functional teams, including engineering, design, operations, legal, and compliance, to ensure successful product development and launch.
• Communicate with key stakeholders, including customers, sales, marketing, and customer support, to gather feedback and ensure that the product meets their needs.

Qualifications

• 7+ years of Product Management experience
• Self-starter with a bias toward action
• Ability to thrive in a fast-paced environment
• Possess a deep sense of ownership and responsibility and understand that the buck stops with you.
• Endless curiosity and a love of the nitty-gritty details
• Owned a successful product from inception to launch
• Strong ability to motivate and inspire people to do their best work
• Relentlessly focused on customers’ needs
• Exceptional interpersonal communication, relationship management, and organizational skills
• Deep analytical, prioritization, and problem-solving skills
• Strong alignment with our core values: We Run Hard, We Push the Limits of Possible, and Never Not My Problem

Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Skills can be used in lots of different ways and your life and professional experience may be relevant beyond what a list of requirements will capture.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.