AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist. Leading AI companies are hustling to build large language models (LLMs), while large enterprises figure out how to integrate them into their products. To make LLMs safe, aligned and useful, these models need Scale’s Generative AI Data Engine.

Scale’s Generative AI Data Engine powers the most advanced large language models through human data generation, world-class RLHF, model evaluation and more. We improve large language models via high quality, diverse and large datasets. Our three customer bases are our external customers like OpenAI who train on these datasets, our network of experts (creative writers, physics PhD’s, coders etc) that create those datasets and our internal operations teams that manage projects to produce the datasets.

Scale is looking for a product manager to join our Generative AI team.

You will:

Lead the end-to-end product development of multiple products, from ideation to development, to launch, to deployment.
Deeply understand the customer by “wearing their shoes,” conducting user interviews, setting up analytics
Tactically, you will write product requirement documents, gather stakeholder feedback, drive execution, program manage (ie. tickets), lead dogfooding sessions, keep documentation up to date, deploy products and drive adoption across intended users and present at product reviews
Drive collaboration across Engineering, Product Design, Go-to-Market, Operations, Marketing, Finance
Ensure communication to C-level executives is top-notch
Effectively prioritize resources to balance speed and quality
Partner with department heads to create compelling product roadmaps and visions

Must be able to commute to the San Francisco Office 2x weekly.

Ideally, you’d have:

Strong software engineering background (a degree in computer science or equivalent)

the role will require proficiency in SQL but this can be learned on the job

2+ years of experience in product management, project management or program management
Excellent communication and presentation skills
Ability to solve difficult problems in high-stakes environments. This will usually involve getting into the weeds to ensure the success of projects
Excited to do intense and high impact work
Passion and understanding of AI

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, Meta, GM, Samsung, Airbnb, NVIDIA, and many more. We’ve recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

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Make a game-changing next move.

Technical Product Manager, Generative AI Data Engine