Make a game-changing next move.

Learn more about the opportunities in Coatue's portfolio.

Head of Communications

Scale AI

Scale AI

Marketing & Communications
San Francisco, CA, USA
Posted on Friday, June 7, 2024
Scale is looking for a communications leader to drive its positioning, voice, and overall presence across the AI industry. You will transform our company objectives and narrative into a broader communications strategy across executive communications, media relations, executive communications, product and operational communications, and thought leadership. The ideal candidate balances inspirational leadership with hands-on initiative, blends business and technical nuance with clear and compelling simplicity, and thrives in a fast-paced startup environment.
You will:
  • Manage and scale all comms and PR functions across Scale’s commercial, US public sector, and international business
  • Shape and evolve Scale’s company narrative, and drive an integrated communications strategy to advance it across media, speaking engagements, executive communications, customer and partner activities, and other creative PR programs
  • Inspire and grow your team, and put in place the right organizational design to drive the best outcome across a mix of Scale and agency assets
  • Roll up your sleeves to personally deliver outcomes and lead from the front
  • Develop a deep partnership and trust with our executive team, and partner with them on all things communications and positioning
  • Dive deep into technical and business nuance of Scale’s role in the AI industry, yet zoom out to deliver clear, compelling, and powerful narratives
Ideally you’d have:
  • Minimum 12 years communications experience across both in-house and agency
  • Demonstrated success in defining and evolving communications strategies for fast-moving companies in the high-tech and/or AI space
  • Experience across the gamut of communications functions: media relations, financial comms, internal comms, product comms, and narrative development
  • A strong roster of reporter relationships and experience managing agency partners
  • A penchant for digging deep into data and technical nuance to understand issues deeply, and the clarity of thought and writing ability to turn that into compelling narrative
  • Demonstrated success scaling your impact through inspirational leadership and rigorous hiring

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

The base salary range for this full-time position in the location of San Francisco is:
$204,000$244,800 USD

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.