OpenText Vendor Invoice Management (VIM) Support Specialist (Contract)
Sierra Space
Sierra Space Careers: Dare to Dream
We honor those that are not afraid to dream big dreams, those that tenaciously chase their dreams even when others say it cannot be done, those that achieve big dreams and change everything. Those are Dreams Worth Chasing.
At Sierra Space we envision a future where humanity lives and works in space, on moons, and on distant planets. Our mission isn’t restricted to the few, instead we see a future where all people can choose to live, work, discover and explore beyond our planet. Our company is building a platform in space to benefit life on Earth and together we will alter the course of humanity.
We have a bold mission. We are a bold company. Together, we are an extraordinary team.
About the Role
Are you dreaming about a position where you can deliver quality, meaningful results? Come be a part of our diverse, multi-disciplined team of IT professionals, operating in an agile environment, using the latest tools and methodologies and building a world class Integrated Digital Environment (IDE). Develop your technical acumen as well as your leadership skills at a company with huge potential for long-term career growth.The primary objective of this role is to support and enhance the Banking and Treasury processes within the Sierra Space SAP S/4HANA solution. The specialist will ensure seamless integration across SAP modules and provide hands-on support for break-fixes and enhancements. Additionally, the specialist will be responsible for troubleshooting issues and supporting finance workstreams (end users) through daily processing and month-end close.
Primary Responsibilities:
Provide post-go-live support for OpenText Vendor Invoice Management (VIM) and Prepayments solutions within SAP, ensuring system stability, issue resolution, and user satisfaction.
Monitor, troubleshoot, and resolve issues related to OpenText VIM workflows, configuration, and integrations.
Support invoice processing, approval workflows, and prepayment functionalities to optimize accounts payable processes.
Collaborate with business users and cross-functional teams to identify and resolve technical and process-related issues.
Analyze root causes for recurring issues and implement solutions to enhance system performance and reliability.
Perform regular system checks, ensure timely error resolution, and assist in performance tuning for OpenText VIM.
Create and maintain technical and process documentation to support business operations and end-user training.
Act as a key resource during system upgrades, testing, and change management activities to ensure smooth transitions.
Support business process improvements by identifying opportunities for automation and optimization within VIM and Prepayments.
About You:
Our mission is driven by the unwavering passion to push the boundaries of what is possible. We seek those who Dare to Dream — to envision the extraordinary and pursue it relentlessly – to join us on this transformational journey.
We’re looking for dreamers who align with our values, vision and audacious goals – while also meeting the minimum qualifications below. The preferred qualifications are a bonus, not a requirement.
Minimum Qualifications:
Bachelors Degree and 5+ years of experience supporting OpenText Vendor Invoice Management (VIM) and SAP Prepayments functionalities.
Strong understanding of SAP Accounts Payable (AP) processes and integration points with OpenText VIM.
Experience in troubleshooting VIM-related workflows, exceptions, and document processing.
Solid knowledge of VIM configuration, business rules, and process optimization.
Hands-on experience with SAP ERP (S/4HANA), specifically within the FI module.
Experience providing post-go-live support, including incident management, issue resolution, and user support.
Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions.
Excellent communication skills to work collaboratively with business stakeholders and technical teams.
Preferred Qualifications:
Experience with SAP S/4HANA implementations and OpenText VIM integration.
Knowledge of SAP workflow development and enhancements to improve AP processes.
Familiarity with OpenText Archive Center and related document storage solutions.
Prior experience in accounts payable automation and process optimization projects.
Understanding of OCR (Optical Character Recognition) technologies used in OpenText VIM.
SAP or OpenText certifications related to Vendor Invoice Management
IMPORTANT NOTICE:
To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.
At Sierra Space we are at the very doorstep of unlocking the future and the work in front of us is hard, but it is truly important and meaningful. Achieving our mission requires dedication, relentless pursuit of a dream and an unwavering passion for pushing the boundaries to accomplish what others might believe to be impossible. We seek those who too, Dare to Dream and will join us in a pursuit to achieve the extraordinary.
Application Deadline: This role will remain posted until a qualified pool of candidates are identified.
Sierra Space Corporation is an equal opportunity employer and is committed to working with and providing reasonable accommodations to applicants with disabilities. If you need special assistance or a reasonable accommodation related to applying for employment with Sierra Space or at any stage of the recruitment process, please contact us.