👋 About Us

Looking to join a fast-growing startup that’s transforming the restaurant industry from the inside? This role might be for you.

Just in case you haven't heard, sunday is an exciting and thriving FinTech startup that's changing the way payments are made in restaurants across the world. We are saving millions of people minutes at the end of their meal with the simple scan of a tiny 4x4cm QR code. The coolest thing is we are growing quickly and possibly have the perfect position for you.

💼 About the Role

sunday is hiring an Account Manager based in Lyon to support our expansion in the South-East of France. Whether you're just finishing your studies or already have some experience, this could be your next big adventure.

You'll kick off with a training period in Paris, then hit the ground running to help restaurants across Lyon, the Alps and the Côte d’Azur thrive with sunday.

As Account Manager, your job is to turn restaurant partners into sunday ambassadors. You’ll work hand-in-hand with restaurant owners and sales teams to ensure successful onboarding, product adoption, and long-term satisfaction.

🔥 Key Responsibilities

• Build strong relationships with restaurant owners, managers and staff to turn them from customers to ambassadors
• Manage your own restaurants portfolio
• Perform onboardings autonomously, launching sunday technology in new restaurants across the region
• Live and breathe the restaurant experience with sunday
• Create and deliver the account management playbook
• Identify upsell opportunities and help grow existing accounts
• Be the voice of our customers internally: Interact with all the relevant stakeholders to ensure we are building the best product for our restaurant partners
• Report on KPIs:
• • Onboarding quality (incl. number of restaurants launched, product adoption)
  • Group expansion in key mid-market groups (above 20 locations)
  • Upsell performance
  • Customer satisfaction (NPS, churn rate)

😊 About You

• Bachelor's degree in Business Administration, Project Management, or related field (Master's degree preferred)
• Strong communication and interpersonal skills
• You are comfortable with change, able to adapt and always want to learn new skills
• You have a true customer mindset : you love solving problems and making others successful
• You are hands-on: we have all the tools, but you will have to find solutions and turn them into reality
• You are a team player with a passion for hospitality and tech
• You are fluent in French and comfortable in English
• Requirements:
• • 1-month training period in Paris office to ramp-up on commercial and technical aspects of the product
  • Driving license mandatory

⛳️ Compensation, Perks & Benefits

• Competitive salary or internship allowance
• Stock options (for full-time hires)
• 100% health coverage for you
• Flexible vacation policy
• A lot of responsibilities and opportunities to grow

🐾 Steps in our recruiting process:

• Share your story: Application with resume
• Let's get to know each other through a phone screen interview
• Meet with the hiring manager
• Impress your future colleagues with a case study
• Meet with people from other departments and understand our culture
• Offer: we want you

Thank you for taking the time to apply, and looking forward to getting to know you!

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).