Are you ready to help shape the future of electrification? At TWAICE, we are at the forefront of battery analytics software, pioneering industry-leading technology across Europe and the Americas. Our mission is clear: achieve net zero by 2050 through rapid electrification.

As Senior IT you will be the go-to expert for a broad range of IT topics; ensuring security, handling IT operations, and aligning IT strategy with business objectives. This role requires strong technical expertise, a hands-on supportive mentality, and the ability to prioritize strategically. This position is key to both maintaining regulatory readiness and building long-term digital resilience.

• Administer the company’s IT systems
  • Across tooling, operating systems, networking, identity and endpoint management, as well as device lifecycle processes across a hybrid workforce.
  • As well as office video- and audio systems, local IT Infrastructure and network setup
• Be the primary contact for IT issues - working on and continuously improving our IT support
• Serve as the technical backbone of our Information Security Management System (ISMS)
• Continuously improve our IT landscape in collaboration with various stakeholders
• Support the secure operation of cloud-based services (e.g., Microsoft 365, SaaS platforms), including configuration, monitoring, and backups in collaboration with our DevOps team.

This is a hybrid role with office presence expected.

• Working Experience in System Administration, Networking, Device and Tool Management
• Hands-on working mentality and self-management skills to handle both daily operation and project work
• Experience working with remote distributed teams
• Motivated to take on project leadership and comfortable making decisions independently.
• Strong collaboration skills with both internal teams (Engineering, Legal, Compliance, Data Protection, Operations) and external suppliers
• Ability to implement a secure-by-default culture, act as a trusted partner for senior management, and enable our employees to work best.
• Fluent in English
• Strategic part:
  • Assess IT needs, support tool rollouts, and streamline digital workflows that improve productivity, security, and onboarding/offboarding.
• Tooling:
  • Microsoft 365
  • Atlassian
  • Windows + MacOS devices
  • Monitoring and Patch Management Tools (e.g. NinjaOne, Zabbix, etc.)
  • Mobile Device Management Tools (e.g. Microsoft Intune, etc.)
  • Hardware Asset Management (e.g. Jira Assets, Snipe-IT, etc.)
  • Network Management (Ubiquiti Hardware, HP Switches, Cisco Switches, etc.)

TWAICE offers a competitive compensation package designed to reward your contributions and invest in your future. This includes a competitive salary that reflects your experience and skills, alongside the opportunity to directly participate in TWAICE's success through virtual company shares (VSOP). We further support your growth and well-being with a comprehensive benefits package.

• Book circle (Order a book via TWAICE - we pay for it, you read it)
• Access to Wellpass
• Easy and affordable bike leasing with JobRad
• We subsidise the company pension scheme with 100%
• Flexible working hours and flexible home office within Germany: You decide when and where you work.
• We provide you with state-of-the-art IT hardware.
• Working from within the EU is also possible for up to 90 calendar days a year
• 30 vacation days

Would you like to find out more about TWAICE as an employer? Then take a look at Facebook, Instagram, LinkedIn, or Kununu.

The world is transitioning towards renewable energy generation and sustainable transportation to counteract global climate change. Batteries are both the key and the achilles heel of this transition. Our mission is to enable efficient development and long lifetime of stationary energy storage systems and electric vehicles with our Predictive Battery Analytic Software based on Digital Twins. Join us on our way to an emission free future. We are a fast growing venture capital financed start-up of about 120 employees – Become part of the family!