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Fleet Support Agent

Vay

Vay

Customer Service
Las Vegas, NV, USA
Posted on Saturday, June 15, 2024

Vay has developed an alternative approach to autonomous driving called teledriving (remote driving) - to solve transportation in metropolitan areas.

Vay is the first company that has driven a car on European public roads with no one inside. Vay is the leading teledriving company setting the global standard for remotely driven vehicles. Vay aims to launch a safe, affordable, and sustainable door-to-door mobility service in the US, Germany and beyond. With its first service, Vay plans to remotely deliver and return electric cars for its customers.

This is very ambitious. And we can’t do it alone. So we'd love to meet you!

The position:

As a Fleet Support Agent, you'll be at the heat of the team bringing the latest technology to market. You’re responsible to have all vehicles ready for our commercial service. Being on the streets, rebalancing, charging, cleaning & quality checking are just some of the responsibilities in the role. You will be supporting our US-based business as an employee in one of the most exciting technology projects globally.

Responsibilities:

  • Rebalance our cars to the most valuable spots around Las Vegas.
  • Charge and clean the vehicles to provide the best service to our customers.
  • You support as a safety driver during the training process and in test drives.
  • Set up, maintain, and sign off on vehicles for safe on-road usage: Documentation, interior and quality handling.

Requirements

  • You like to drive (and consider yourself a safe and responsible driver) Safety first, second and third!
  • You can work shifts (afternoon/evenings/weekends)
  • You have a US driving license and at least 2 years of driving experience
  • You are organized and well-structured.
  • You are resilient and have a troubleshooting mind set.
  • You are interested in autonomous driving and mobility.

Our values:

  • We pioneer change: At Vay, we’re doing work that has never been done before. This comes with challenges, frustrations and failures along the way. We embrace these challenges through perseverance and innovation, delivering creative solutions to overcome them.
  • We fuel collaboration: At Vay, we work as a team and strive for a common goal. We celebrate diversity and encourage different opinions. Our teams and partners communicate and collaborate openly. Together we build, improve, and grow.
  • We drive action: At Vay, everyone takes pride and commitment in their role for every task and every challenge. We are biassed towards action and get behind the steering wheel, even when there is none. We are empowered to take initiative and drive it to completion.
  • We build trust: At Vay, we consistently do the right thing, and follow through on our commitments to stakeholders, users and society. We understand their expectations and always respond in a way that feels human and respectful. We always put safety first and safety second.
  • We create magic: At Vay, we don’t just make things that work, we build products people love. We create unexpected and delightful moments for our riders. We design end-to-end experiences that leave a lasting expression.

Additional benefits:

  • You’ll be joining a highly committed, experienced, fun, and international team from over 30 countries. The team has previously worked at companies such as Tesla, Google, Waymo, Zoox, Byton, Argo, Amazon, Uber as well as Audi, BMW, and Daimler and has founded various companies before
  • You would be a part of solving transportation in metropolitan areas all over the world
  • We organise thoughtful & fun team events throughout the year
  • We provide healthy snacks, drinks, and coffee at our downtown office in Las Vegas

Vay is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

Come join the future!