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IT Administration and DevOps Specialist

Workstream

Workstream

Software Engineering, IT
Manila, Philippines
Posted on Friday, May 10, 2024
Workstream is a mission-driven company that believes in building premium, modern software solutions for local businesses. There are 2.7 billion hourly workers, who make up 80% of the global workforce, but they've been heavily underserved by technology and deserve better. We help local businesses around you hire, manage, and retain qualified workers.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. At series B, we are quickly expanding our product portfolio. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

  • Permanently Remote
  • Pay wired directly to your bank account
  • $50 Monthly Stipend
  • Annual Bonus
  • Flexible PTO
  • Enjoy company time off during some of the major US Holidays
  • Career fast track for performers and internal mobility
  • Learn from a team of Stanford, MIT, Google, and Harvard alumni

Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities. We are seeking a talented IT/Devops Engineer to join our growing engineering team.

Day in the Life:

IT and Security System Administration:

  • Manage and maintain the organization's IT infrastructure, including servers, networks, and security systems.
  • Monitor and troubleshoot hardware and software issues, ensuring minimal downtime and efficient resolution.
  • Administer and support desktops, laptops, mobile devices, and other end-user computing systems.
  • Perform routine maintenance tasks, including system updates, backups, and disaster recovery procedures.
  • Maintain and update documentation related to IT infrastructure, configurations, and procedures.
  • Provide technical support to users across the organization, addressing IT-related inquiries and issues.
  • Train employees on IT systems, applications, and security best practices.
  • Provides Tier 1 and Tier 2 problem identification, diagnosis, and resolution of problems.

DevOps:

  • Manage onboarding and offboarding of developers into our development environment (AWS Infrastructure) and release processes
  • Collaborate with development and operations teams to integrate security into the DevOps pipeline.
  • Continuously measure and maintain our infrastructure cost structures to escalate when costs need attention or requires to scale
  • Monitor system performance, identify bottlenecks, and implement optimizations for optimal efficiency and scalability.
  • Work closely with development teams to ensure the availability, reliability, and security of production environments.
  • Proficiency with IAM with cloud infrastructure, Git and GitHub workflows
  • Mentor and train other engineers throughout the company and seek to continually improve processes companywide
  • Utilize scripting to automate tasks such as testing, build processes, installing software, configuring systems, managing files and directories and others as needed.

Stretch Responsibilities:

  • Implement and maintain a robust DevOps infrastructure, encompassing continuous integration, deployment, and delivery processes.
  • Seek opportunities to increase the business value of the DevOps tool chain through research and investigation, application team input, automation options, POCs, etc.
  • Proactively stays abreast of new AWS offerings and services Transform development processes for existing applications into a continuous integration, continuous delivery driven software development lifecycle

Who You Are:

  • 2+ years of experience as an I.T. Specialist
  • 2+ years of industry experience in DevOps
  • 1+ years of experience working in Agile software engineering methods and tools: Scrum, Jira, GitHub, DevOps, and software architectures that allow rapid iterations
  • Demonstrate an understanding of requirement management and roadmap development with product managers
  • Have a passion for effective collaboration within and between cross-functional teams, with a history of building influence with Product and Design
  • Familiarity with cloud technologies (AWS) and architectural patterns and their trade-offs
  • Experience working with globally distributed engineering teams
  • Passionate to learn, understand, and dissect new technology stacks quickly on your own
  • Self-motivated / Self-starter
  • Able to effectively communicate with team members in other countries (North America)

Know More About Workstream

Additional Information

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals.